Enterprise Implementation Specialist

 GoFormz – San Diego, CA

GoFormz is a San Diego-based startup leading the mobile data capture industry. We empower businesses to replace paper forms with web and mobile-based digital forms that provide global access to the collected data.

About The Role:

A successful Enterprise Professional Services Consultant will be a process-oriented, customer-focused, highly technical individual with a proven track record of successful large implementations in a SaaS space. A successful candidate in this role has a background in integrations using an API, working with SQL, and troubleshooting complex software issues. Our ideal candidate is someone who can own the customer’s relationships as well as architect and build their solution in the back-end.

The Details:

• This role will be responsible for both, the technical and client-facing side of onboarding and implementing our largest customers
• Creating and executing an implementation plan through completion
• Project management skills and knowledge of API structure and architecture will be essential to being successful in this role
• Ability to consult on solutions with our customers
• Responsible for troubleshooting a complex technical product
• Be the main point of contact for the full lifecycle of assigned implementations
• Break down technical issues in a digestible manner with customers
• Communicate with clients and walk them through complex processes and problems

The Requirements:

• Bachelor's Degree
• At least 4+ years related experience required.
• Technical portfolio of completed projects or certifications including integrations and mapping a plus. (SQL, Dynamics, Salesforce, etc.)
• Experience with third-party systems such as:
• SQL Server
• Salesforce
• Snowflake
• Google BigQuery
• PowerBI
• Conducting client-facing training sessions and product demonstrations
• Project Management Experience
• Solutions Consultant experience a plus
• Advanced knowledge of Excel calculations and functions
• Experience with API structure and functionality
• Experience providing technical support in a SaaS environment
• Experience working in a client-facing capacity
• Location preferences: San Diego
• Work environment: Hybrid, some in-office work required.(Minimum of 1 day per week in office)

Location, Commitment, and Salary:

• Hybrid-based in our San Diego office
• Permanent full-time position
• Salary: $35-$50/ hr. DOE

What's it like to work at GoFormz?

• We pay well – at or above market. Plus, you’ll get equity in the company.
• Employee medical and dental paid by the company; you just cover vision.
• 4 weeks (160 hours) accrued paid vacation in your first year.
• 401(k) with company match
• Options to work from home or from our vibrant office in downtown San Diego where we provide complimentary parking or a monthly MTS pass.
• We care about your physical health. Our office is equipped with automatic sit/stand desks, plus you’ll get a company-paid membership to the Broadway Athletic and Swim Club located in the same building.
• Everyone has the best hardware for doing their particular job. You tell us what that is.
• We have a fantastic team that gets stuff done and is fun to work with!
• The environment is fast-paced, so you will see the results of your work immediately.
• You will have plenty of opportunities to use and learn cutting-edge technologies.
• Tuition reimbursement program.
• Partially paid maternity/paternity leave.

About GoFormz, Inc.

GoFormz is the leading digital forms solution for businesses of any size and industry to digitize their forms and related processes, resulting in significant savings and more productive operations. GoFormz’s Cloud-based platform allows users to create, customize, and manage digital forms. These forms can capture information, automate workflows, and improve business workstreams. Users can create electronic versions of their existing paper forms and documents making it easier to gather and analyze data digitally. GoFormz is backed by leading venture capital firms, including Cloud Apps Capital Partners, Glynn Capital, and Shasta Ventures.

GoFormz, Inc is an Equal Employment Opportunity employer. Please no H-1B applicants at this time.