GOFORMZ CASE STUDY

Leica Biosystems

Avanti Increases Cash Flow Via Real-Time Billing with GoFormz Mobile Forms

“GoFormz has allowed us to step up our game and consistently exceed a 99.5% form submission rate for medical device service—that’s a 40% increase. Going paperless has made us more efficient and put us in compliance with the FDA.”
– James Wells, Field Service Manager, Pathology Imaging, Leica Biosystems

AT-A-GLANCE

Why GoFormz?

Needed to mitigate FDA compliance risk by getting all reps to use the latest version of forms used to track maintenance on medical devices
Needed to decrease time wasted filling out, scanning, mailing, and filing paper forms in the corporate office
GoFormz provided a complete mobile form solution, including automated emails with embedded survey links to streamline feedback collection

Benefit of GoFormz mobile medical device equipment maintenance forms

Achieved a 40% increase in form submission, improving FDA complianc
Experienced better quality control with all reps using the most up-to-date form for service calls
Increased efficiency by reducing administration time on paperwork